NorthernCart.ca Privacy Policy
Last Updated: June 5, 2025
This Privacy Policy explains how NorthernCart.ca ("NorthernCart", "our", or "us") collects, uses, shares, and safeguards personal information obtained through our website https://northerncart.ca (the “Website”).
Consent
By accessing and using the Website, you agree to the practices described in this Privacy Policy and provide consent for the collection, use, and disclosure of your Personal Information as outlined herein.
Definitions
Personal Information refers to data about an identifiable individual, such as your name, address, email, payment information, and purchase history.
Non-Personal Information is data that cannot be linked to a specific individual, such as browser type, device information, and aggregated website usage statistics. While privacy laws generally do not apply to Non-Personal Information, we include it here for transparency.
Information We Collect
NorthernCart collects information to process orders, improve services, and support customer communication. Here’s what we collect:
1. Account Registration
To make a purchase, you may create an account and provide information such as your name, email address, and password.
2. Orders and Checkout
When placing an order, we collect:
Name, email, billing and shipping address
Phone number
IP address
Order and payment details
Payment information is processed through secure third-party providers. We use tokenization so that credit card numbers are never stored on our servers.
3. Shipping
To complete your order, we may share your name, address, email, and phone number with shipping providers.
4. Customer Support
If you contact us via email, chat, or social media, we may collect the information you provide to address your inquiry or issue.
5. Marketing Communications
If you opt in, we may send you promotional emails and product updates. You may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.
6. Cookies and Website Analytics
We use cookies and similar technologies to:
Understand browsing behavior
Remember user preferences
Improve website performance
You can modify your browser settings to manage cookies, but doing so may affect your experience.
7. IP Address and Device Info
We collect IP addresses and other technical information to help protect against fraud and to improve website functionality.
8. Advertising
We may use third-party advertising and social media platforms to display targeted ads. These partners may use cookies or similar tracking tools. Their privacy policies govern how they use your information.
How We Use and Share Personal Information
We use your information to:
Process and fulfill your orders
Communicate with you about purchases or account issues
Send marketing communications (if you’ve opted in)
Improve our services and website functionality
Meet legal and regulatory obligations
We may share Personal Information with:
Payment processors
Shipping providers
Email and marketing platforms
IT and security service providers
Some of these partners may be located outside of Canada. As a result, your information may be subject to the laws of other jurisdictions (e.g. the United States).
Legal Disclosures and Business Transfers
We may disclose Personal Information if:
Required by law
Needed to protect rights, safety, or property
Necessary in the case of a business transaction such as a merger, acquisition, or sale of assets
Data Security
We take your privacy seriously and use appropriate measures to safeguard your information, including:
SSL encryption during sensitive data transmission
Access controls for staff
Secure data storage
While we strive to protect your information, no method is 100% secure. If you believe your data has been compromised, please contact us immediately.
Retention
We keep Personal Information only as long as needed for business purposes or as required by law. Some information may be retained to prevent fraud, resolve disputes, or perform analytics.
Your Rights
You have the right to:
Access the Personal Information we hold about you
Correct or update inaccurate information
Withdraw consent for marketing communications
Request deletion of your data, subject to legal limitations
You can update your account details through the Website or contact us directly.
Policy Changes
This Privacy Policy may be updated from time to time. Changes will be posted here with a new effective date. Material changes will take effect 30 days after posting. Your continued use of the Website signifies your acceptance of any changes.
Contact Us
For questions, concerns, or access requests, contact:
NorthernCart.ca
Email: hello@northerncart.ca
You may also contact your provincial or federal privacy regulator.
For Ontario residents:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
https://www.ipc.on.ca
Last Updated: June 5, 2025
This Privacy Policy explains how NorthernCart.ca ("NorthernCart", "our", or "us") collects, uses, shares, and safeguards personal information obtained through our website https://northerncart.ca (the “Website”).
Consent
By accessing and using the Website, you agree to the practices described in this Privacy Policy and provide consent for the collection, use, and disclosure of your Personal Information as outlined herein.
Definitions
Personal Information refers to data about an identifiable individual, such as your name, address, email, payment information, and purchase history.
Non-Personal Information is data that cannot be linked to a specific individual, such as browser type, device information, and aggregated website usage statistics. While privacy laws generally do not apply to Non-Personal Information, we include it here for transparency.
Information We Collect
NorthernCart collects information to process orders, improve services, and support customer communication. Here’s what we collect:
1. Account Registration
To make a purchase, you may create an account and provide information such as your name, email address, and password.
2. Orders and Checkout
When placing an order, we collect:
Name, email, billing and shipping address
Phone number
IP address
Order and payment details
Payment information is processed through secure third-party providers. We use tokenization so that credit card numbers are never stored on our servers.
3. Shipping
To complete your order, we may share your name, address, email, and phone number with shipping providers.
4. Customer Support
If you contact us via email, chat, or social media, we may collect the information you provide to address your inquiry or issue.
5. Marketing Communications
If you opt in, we may send you promotional emails and product updates. You may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.
6. Cookies and Website Analytics
We use cookies and similar technologies to:
Understand browsing behavior
Remember user preferences
Improve website performance
You can modify your browser settings to manage cookies, but doing so may affect your experience.
7. IP Address and Device Info
We collect IP addresses and other technical information to help protect against fraud and to improve website functionality.
8. Advertising
We may use third-party advertising and social media platforms to display targeted ads. These partners may use cookies or similar tracking tools. Their privacy policies govern how they use your information.
How We Use and Share Personal Information
We use your information to:
Process and fulfill your orders
Communicate with you about purchases or account issues
Send marketing communications (if you’ve opted in)
Improve our services and website functionality
Meet legal and regulatory obligations
We may share Personal Information with:
Payment processors
Shipping providers
Email and marketing platforms
IT and security service providers
Some of these partners may be located outside of Canada. As a result, your information may be subject to the laws of other jurisdictions (e.g. the United States).
Legal Disclosures and Business Transfers
We may disclose Personal Information if:
Required by law
Needed to protect rights, safety, or property
Necessary in the case of a business transaction such as a merger, acquisition, or sale of assets
Data Security
We take your privacy seriously and use appropriate measures to safeguard your information, including:
SSL encryption during sensitive data transmission
Access controls for staff
Secure data storage
While we strive to protect your information, no method is 100% secure. If you believe your data has been compromised, please contact us immediately.
Retention
We keep Personal Information only as long as needed for business purposes or as required by law. Some information may be retained to prevent fraud, resolve disputes, or perform analytics.
Your Rights
You have the right to:
Access the Personal Information we hold about you
Correct or update inaccurate information
Withdraw consent for marketing communications
Request deletion of your data, subject to legal limitations
You can update your account details through the Website or contact us directly.
Policy Changes
This Privacy Policy may be updated from time to time. Changes will be posted here with a new effective date. Material changes will take effect 30 days after posting. Your continued use of the Website signifies your acceptance of any changes.
Contact Us
For questions, concerns, or access requests, contact:
NorthernCart.ca
Email: hello@northerncart.ca
You may also contact your provincial or federal privacy regulator.
For Ontario residents:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
https://www.ipc.on.ca