Effective Date: February 2025
At NorthernCart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.
1. Information We Collect
We collect personal and business information to operate our platform and fulfill our obligations to both customers and suppliers.
This may include:
From Customers:
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Personal Details: Name, email, phone number, shipping and billing address
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Payment Information: Processed securely via third-party payment processors
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Order History & Preferences: For order processing and customer experience
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Website Usage Data: Cookies, IP address, and browser data
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Business Contact Details: Business name, contact name, phone, email, address
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Business Documentation: Tax ID, business registration, certifications
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Banking Information: For payment processing (stored securely)
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Product and Pricing Information: For listing or procurement purposes
2. How We Use Your Information
We use collected information for the following purposes:
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To process and fulfill customer orders
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To provide customer and vendor support
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To communicate order updates, promotions, and newsletters (with consent)
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To improve site functionality and user experience
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To evaluate and manage wholesale supply relationships
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To prevent fraud, ensure platform security, and comply with legal obligations
3. Sharing & Disclosure
We do not sell or rent personal or business information. However, we may share information with:
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Service Providers: Payment processors, hosting providers, analytics tools, and shipping carriers
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Wholesale Operations: In limited cases, product or supplier information may be used for resale purposes or displayed publicly when mutually agreed
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Legal or Regulatory Bodies: If required by law or for fraud prevention and security
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
5. Your Rights & Choices
Under Canadian privacy laws, you have the right to:
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Access your personal or business information held by us
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Request corrections or updates to your information
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Withdraw consent for marketing communications at any time
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Request deletion of your personal data (subject to legal and operational requirements)
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Track website performance and usage
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Personalize your experience
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Enable cart functionality and user sessions
You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational changes or legal updates. The effective date at the top of this page will be revised accordingly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Email: hello@northerncart.
By using NorthernCart.ca or engaging in a supply relationship with NorthernCart Inc, you consent to the collection, use, and disclosure of your information as described in this policy.